ForHousing - Loss of connectivity – Incident details

After monitoring this issue we can confirm that it is resolved in line with M247's statement below.

> Hi,

> We believe the incident to now be resolved, although still considered at-risk.

> We are currently working with 3rd party vendor, whilst continuing investigations.

> Sorry for any inconvenience caused during this incident.

We have had the below update from M247. We expect services to be coming back up now.

Please note that performance issues may remain for the next couple of hours.

We have made a change and services are starting to restore, some customers will be experiencing Packet Loss & Latency.

Engineers are still investigating the issue and further updates will be provided.

Sorry for any inconvenience caused during this incident.

We have identified the connectivity issue this morning was due to an outage at M247.

M247 have declared a critical nationwide issue and are reviewing this now.

We will update this page when we hear more information from them.